Rescue abandoned online financial applications | abandonment recovery solutions

Updated : Oct 22, 2019 in Articles

Rescue abandoned online financial applications | abandonment recovery solutions


It’s so frustrating when people start to apply
online for financial services, such as loans, mortgages or credit cards, but abandon before
completing. This could be because of technical issues, comparison shopping, or maybe they’re
just not sure about something. But if you don’t know what’s stopping them from applying,
you can’t do anything about it. Isn’t that right,
Mike? Everyday, Mike watches people leave his website without applying. He knows that
if they don’t come back within an hour, the chance of getting that sale is reduced by
90%, which gives Mike a real headache. If only there was a way he could speak to them,
and try to win them back. Well, with Optilead he can. Optilead tracks the progress of every
customer that visits Mike’s website, and monitors their journey through the sales process. Now,
when they drop out, Mike gets a second chance. Optilead lets Mike know the customer has gone
away, and enables him to speak to them immediately, while they’re still in buying mode. By talking
to them, and offering help and assistance, Mike more than doubles his chances of winning
their business. He also gets valuable feedback, helping him to improve his service and website.
If he can’t get hold of them on the phone, Optilead lets him send a text or email prompting
them to get back in touch. Well done, Mike! Another happy customer. To find out how Optilead
can help double your online conversion rate, get in touch with us now.

Leave a Reply

Your email address will not be published. Required fields are marked *